Data Protection Statement

This data protection declaration applies to the Company KLP DIFFUSION Sàrl and informs the Client of the way in which the Company KLP DIFFUSION Sàrl treats data concerning the Client when using the website or in any other way.

The provisions of this data protection declaration take precedence in the event of any contradiction, of whatever nature, between these and the other contractual conditions or the general terms and conditions of sale of the company KLP DIFFUSION Sàrl applicable for the rest.

KLP DIFFUSION Sàrl collects only essential personal data.

KLP DIFFUSION Sàrl is responsible for the processing of the Customer’s personal data and the compatibility of their processing with the law in force. KLP DIFFUSION Sàrl thus processes personal data in accordance with the law.

By entering his personal data, the Customer accepts that the Company KLP DIFFUSION Sàrl processes his personal data.

“Personal data” includes all individual information relating to the personal and material situation of an identified or identifiable natural person. This is information that can be traced back to the person and provide information about them. The wording “data” in the context of this data protection declaration is equivalent.

By processing, the Company KLP DIFFUSION Sàrl means any operation relating to it, in particular: the collection, input, management, use, transmission, disclosure, deletion, etc. of the Client’s personal data which will be input in the future but also those already recorded.

In particular, the Client will find below information on the personal data concerning him that the Company KLP DIFFUSION Sàrl collects and records when the Client consults the website of the Company KLP DIFFUSION Sàrl, the way in which the Company KLP DIFFUSION Sàrl uses the Client’s data, information on any third parties to whom this data may be transmitted as well as the Client’s rights vis-à-vis the Company KLP DIFFUSION Sàrl regarding the use of his data.

  1. Processing when visiting the website and purpose of such processing

When you visit the website of KLP DIFFUSION Sàrl, its web server automatically records general technical navigation data (IP address of the device, data relating to the type of browser, internet service provider and operating system, the pages of our website, the return/exit pages, the date and duration of the visit) in files called logs.

The purpose of recording and processing this information is the use of the KLP DIFFUSION Sàrl website, to ensure the security and stability of the system and the offers, to analyze the use of the offers and services, to collect general demographic information and to optimize the offers as well as to establish internal statistics thanks in particular to cookies and analysis tools.

The Customer is not identified. An exception may exist if the Customer has a user account.

Also, cookies and analysis tools are used during the Customer’s visits to the website.

  1. Processing when opening the user account and purpose of said processing

The opening of a user account by the Customer may be required for the use of certain services, access to protected areas as well as for the processing and management of an Order.

When opening a user account, the Customer must provide the following mandatory data:

-last name and first name ;

-Date of Birth ;

-sex;

-delivery address ;

-billing address ;

– e-mail address (es);

-phone numbers ;

-language ; and

-subscription to the newsletter.

Other optional data (credit card and account information for example) may be recorded by the Customer.

KLP DIFFUSION Sàrl creates the following information:

-customer number; and

-information about the Customer’s online account (including date of opening, username, password, etc.).

KLP DIFFUSION Sàrl processes these data for the following purposes:

-check of the plausibility of the data;

-preparation and sale of the Products;

-Execution of Orders (sending order confirmations, shipping, delivery, invoicing, etc.)

-preparation, management and execution of communication with the Customer by post or via electronic means of communication; and

-evaluation by phone and / or e-mail.

The Customer guarantees the accuracy of the data entered.

  1. Processing when using the website as a registered Customer and purpose of such processing

When using the website as a registered Customer, KLP DIFFUSION Sàrl collects data for statistical purposes to allow the website to function properly and to analyze, personalize and optimize the offers and services. KLP DIFFUSION Sàrl thus collects data relating to the use of the website by the Customer.

  1. Treatment during the purchase of a Product and purpose of said treatment

When purchasing a Product, the Customer must indicate certain data including in particular his name, first name, address, etc.

When paying by credit card, the Customer pays via the online payment system of the supplier concerned. The processing of personal and payment data is then carried out by the payment system provider.

KLP DIFFUSION Sàrl does not know or record payment data, unless the Customer has a user account and the payment data has been recorded. KLP DIFFUSION Sàrl can also record the Customer’s payment data with a view to their next purchase.

KLP DIFFUSION Sàrl collects information relating to Customer purchases. This information can be used for marketing and analysis.

  1. Processing when participating in games, contests, events

The data provided by the Customer may be used in the context of games, contests or other events as well as to inform the winners personally or via the website or social networks.

This data can be used for marketing, advertising, analysis and be passed on to third parties.

  1. Direct Marketing and Online Advertising

Following the creation of a user account or an order as a guest on the website, the Company KLP DIFFUSION Sàrl may use the Customer’s personal data for personalized advertising purposes (by email, by telephone, by post). postal, text or image messages, content and advertising on the website).

To prevent the Client from receiving inappropriate advertising, KLP DIFFUSION Sàrl may analyze the Client’s behavior on the website. The processing is described in point 8 hereof.

By creating a user account, the Customer subscribes again to the newsletter and his e-mail address can thus be used. Each email sent to the Client contains a link which allows him to unsubscribe from the newsletter. The Customer can also unsubscribe from the newsletter by sending a message to the Company KLP DIFFUSION Sàrl. Unsubscription can be done at any time.

KLP DIFFUSION Sàrl reserves the right to mandate third parties for the technical processing of advertisements, for its own advertising and to communicate the Customer’s data for this purpose in accordance with point 7 hereof.

  1. Transmission of the Customer’s personal data to third parties

KLP DIFFUSION Sàrl works with natural or legal persons who may be appointed for the processing and recording of Customer data. These third parties have access to Customer data to the extent necessary to perform their tasks.

KLP DIFFUSION Sàrl works with natural or legal persons who may be mandated for evaluation, improvement, etc. offers and services as well as for marketing and analysis purposes. The processing is described in point 8 hereof.

The transmission of data is anonymized as much as possible.

The Customer’s personal data may be communicated to associated companies or to third parties (carrier, banks and other service providers) in Switzerland or abroad (see point 9) as part of the management and / or processing of the command.

Customer data is not sold, rented or exchanged.

With the exception of the transmissions described above, KLP DIFFUSION Sàrl may be forced to transmit your data if there is a legal obligation to do so.

In the event of sale, merger or any other reorganization of all or part of the assets of the Company KLP DIFFUSION Sàrl, the personal data may be transferred, sold or otherwise shared with third parties as element of said transaction or reorganization.

  1. Processing of Customer’s personal data for marketing and analysis purposes

KLP DIFFUSION Sàrl constantly aims to improve offers and services.

To this end, analysis tools can be employed in order to link specific future and past data of the Client to his behavior.

In order to update the database of KLP DIFFUSION Sàrl, the latter may use public data or data from third-party providers.

The results can be used and evaluated by third parties to analyze Customer behavior. This processing is based as far as possible on pseudonymized or anonymized data.

The aim is in particular to send or display on the website advertising and improve the security of the website.

  1. Transmission of your personal data abroad

KLP DIFFUSION Sàrl may communicate Client data to natural or legal persons abroad who are in principle subject to data protection obligations to the same extent as KLP DIFFUSION Sàrl.

Otherwise, KLP DIFFUSION Sàrl will ensure that the protection of Customer data corresponds to the level of protection in Switzerland by means of a letter of commitment or a contract.

  1. Your rights over your personal data

The Customer may request from the Company KLP DIFFUSION Sàrl information on his data at any time.

Any Customer wishing to modify, block or delete their data can do so via the tool relating to the user account or contact KLP DIFFUSION Sàrl.

Blocking, rectification or deletion will not take place as long as KLP DIFFUSION Sàrl remains required to keep certain data within the framework of legal or contractual obligations.

The Customer may object to the processing of his data by contacting the Company KLP DIFFUSION Sàrl.

Such opposition does not exclude the collection of personal data but only excludes the personal data collected from being processed in a non-anonymized manner for marketing purposes as well as transmitted to third parties.

Reducing or totally excluding the collection of personal data requires the deactivation of cookies, which may prevent the Customer from using certain services.

The Customer can take action against the data processing with the competent supervisory authorities (at his place of residence, his place of work or the place of the alleged data protection breach).

For any other question related to data protection and management, KLP DIFFUSION Sàrl invites you to take contact .

  1. Duration of the retention of your data

During analyzes, the data is kept until the end of the process.

If the Company KPL DIFFUSION Sàrl keeps the Client’s data by virtue of a contractual relationship with the latter, it only keeps them for the duration of this relationship and for the duration of the limitation periods for any claims or if the law or contractual provisions provide for it.

In any case, the data is kept in accordance with the authorized legal duration.

  1. protection of your personal data

KLP DIFFUSION Sàrl provides itself with the technical and organizational means to best guarantee the security of your personal data.

However, KLP DIFFUSION Sàrl does not assume any guarantee with regard to the security of information transmitted via the Internet and other electronic vectors.

KLP DIFFUSION Sàrl assumes no responsibility in the event of loss of data or of communication thereof to third parties and of their use by them.

Access to the customer account requires a login and password. You are advised to keep your information confidential and to log out once you have finished using the website.

Employees, service providers, etc. of the company KLP DIFFUSION Sàrl are bound by secrecy in the performance of their tasks and are in principle bound to respect the legal provisions of data protection.

  1. Cookies

Cookies help to better organize the Customer’s visit to the website.

Cookies are files that contain information that the internet browser saves on the hard drive of the Customer’s computer when they visit the website.

Cookies do not damage the hard drive of the Customer’s computer and do not transmit personal data.

Cookies make it possible in particular to know who has visited the website, how often, which pages, which offers, which parts of the website and how the website is used; navigate freely on the website; use functions; access protected areas; use the shopping carts and payment functions; etc.

The use of cookies thus serves to improve the services, make them more efficient and more secure, collect information with a view to offering the Customer advertisements, etc.

Most internet browsers accept cookies. The Customer can modify this parameter on his browser.

A priori, the website can be used even in the absence of cookies, but certain functions may then be limited.

  1. Website monitoring and analysis tools

The use of the offers of the Company KLP DIFFUSION Sàrl is measured and analyzed by various technical systems including in particular Google Analytics. These analyzes can be anonymous or not. The data collected may be transmitted to third parties for processing by KLP DIFFUSION Sàrl or by third party suppliers of these systems.

Google Analytics is a service of Google Inc. The data collected may be transmitted to a Google server in the United States but the IP addresses remain anonymous by an ad-hoc process. The Customer may oppose the entry and processing of his data by Google Analytics by installing an opt-out cookie.

  1. Plug-ins and others

The offers of the Company KLP DIFFUSION Sàrl may integrate plug-ins from third-party social networks such as Facebook, Google Plus, Twitter, etc.

If the Customer has a user account after these third parties, they can then analyze his use of the offers on the website. Other personal data may be transmitted to these third parties who can save them.

When the Customer uses a connection service via social networks, the supplier can transmit to the Company KLP DIFFUSION Sàrl personal data of the Customer that he holds.

KLP DIFFUSION Sàrl does not control the use of such personal data collected by third parties and assumes no responsibility in this regard.

  1. Legal basis

The Customer’s personal data is only processed within the framework of the principles of data processing and if there is a legal basis. This legal basis exists during the preparation and execution of the contract.

There is an interest for the Company KLP Diffusion Sàrl to improve its offers, to adapt its offers as well as to broadcast advertising in order to develop and finance the offers and to guarantee their security. KLP DIFFUSION Sàrl therefore assumes that its interests prevail. If the Customer consents to the processing of his data, his consent is valid.

  1. Contact

P ar postal mail:

KLP DIFFUSION Sàrl

22 rue du Général-Dufour

1204 Geneva

Swiss

  1. Modification of the data protection declaration

These indications can be adapted at any time. KLP DIFFUSION Sàrl thus reserves the right to modify these data protection provisions at any time.

The development of the website or the implementation of new technologies may make it necessary to modify this present.

The Customer is informed of each major modification by e-mail to the address provided during registration or by a note during the visit to the website or after logging in to the user account.

The Customer can consult the data protection provisions at any time on the website.

This data protection declaration is in French.

Date: 10.02.2021

Version: 1

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